top of page

Zenai Jewelry Co. Terms and Conditions

​

Welcome to the Zenai Jewelry Co. website. By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using any services provided by Zenai Jewelry Co. If you do not agree with these terms, please refrain from using our website.

 

1. General Information

 

1.1 These terms and conditions apply to all users of the Zenai Jewelry Co. website, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

1.2 By using this site, you confirm that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

1.3 Zenai Jewelry Co. reserves the right to update, change, or replace any part of these terms and conditions at any time without prior notice. It is your responsibility to check this page periodically for changes.

​

2. Orders and Payments

​

2.1 All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

2.2 Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.

2.3 By placing an order with Zenai Jewelry Co., you agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

2.4 We accept payments through [payment methods]. You agree to pay all charges associated with your order, including any applicable taxes and shipping fees.

 

3. Product Information and Accuracy

​

3.1 We have made every effort to display the colors and images of our products accurately. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

3.2 Zenai Jewelry Co. is not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

3.3 We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

 

4. Returns, Refunds, and Exchanges

 

4.1 For hygiene, safety, and quality reasons, Zenai Jewelry Co. does not accept returns on any jewelry items. Please refer to our Return and Exchange Policy for more information.

4.2 If an item arrives damaged, you may be eligible for an exchange or refund. Damaged items must be reported within 5 business days of receipt by contacting us at zenaijewelry@gmail.com with your order number and photographs of the damage.

4.3 In the event of lost shipments, Zenai Jewelry Co. will offer a replacement or refund. For more details, refer to our Shipping Policy.

 

5. Shipping

 

5.1 All orders are processed within 1-4 business days from the time the order is received. Shipping times may vary depending on the chosen shipping method. For more information, please refer to our Shipping Policy.

5.2 Zenai Jewelry Co. is not responsible for any customs delays or charges incurred when shipping internationally. Any customs fees or duties are the responsibility of the customer.

 

6. Intellectual Property

​

6.1 All content on the Zenai Jewelry Co. website, including but not limited to text, graphics, logos, images, and software, is the property of Zenai Jewelry Co. and is protected by copyright, trademark, and other applicable laws.

6.2 You are not permitted to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site, use of the site, access to the site, or any content without express written permission from Zenai Jewelry Co.

 

7. Limitation of Liability

​

7.1 Zenai Jewelry Co. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products.

7.2 We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

7.3 In no case shall Zenai Jewelry Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

 

8. Indemnification

8.1 You agree to indemnify, defend, and hold harmless Zenai Jewelry Co. and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third-party.

​

9. Governing Law

 

9.1 These terms and conditions shall be governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law principles.

9.2 Any dispute or claim arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Florida.

​

10. Contact Information

 

For any questions or concerns regarding these terms and conditions, please contact us at:

 

By using the Zenai Jewelry Co. website, you agree to these terms and conditions. Thank you for shopping with us!

bottom of page